Last updated: 23 May 2026
This Privacy Policy explains how Muhammad Suleman, a sole proprietor operating the Veez brand (“Veez”, “we”, “us”, or “our”) located at Frances Street, South Wentworthville, NSW 2145, Australia, collects, uses, discloses, and safeguards your information when you use our mobile application and website at veez.app (collectively, the “Service”).
For the purposes of the EU/UK General Data Protection Regulation (GDPR) and the Australian Privacy Act 1988 (Cth), the data controller / APP entity is Muhammad Suleman at the address above. Privacy enquiries: privacy@veez.app.
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
When you create an account or use our Service, you may provide us with:
When you use the Service, we automatically collect:
We may receive information from:
To reduce catfishing and confirm that profile photos belong to a real, live person, Veez offers an optional in-app face verification step. During this step:
Face data is a “sensitive” / “special category” of personal information under the Australian Privacy Act, GDPR Art. 9, and the California Consumer Privacy Act (as amended by the CPRA). We process it strictly on the basis of your explicit consent given when you tap “Start verification” in the app. You may withdraw consent at any time by deleting your account.
We use the information we collect to:
We may share your information in the following circumstances:
Your profile information (name, photos, sports, skill levels, general location) is visible to other users to facilitate matching. Your exact location is never shared.
We share the minimum information necessary with the following sub-processors who help us operate the Service. Each is bound by a data processing agreement and industry-standard security commitments.
We may disclose information if required by law, to protect rights and safety, or in response to valid legal requests.
In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
You have the right to:
To exercise these rights, contact us at privacy@veez.app.
We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information for legal compliance, dispute resolution, or legitimate business purposes. When you delete your account, we delete or anonymize your data within 30 days, except where retention is required by law.
The Service is intended only for users aged 18 years or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact privacy@veez.app and we will delete the account and associated data promptly.
Veez is operated from Australia. Our sub-processors (including AWS, RevenueCat, Apple, Google, and Mapbox) may process data in the United States, the European Union, and other regions. Where personal data of EEA/UK residents is transferred outside the EEA/UK, we rely on the European Commission’s Standard Contractual Clauses (or the UK Addendum) executed with each sub-processor, together with additional technical safeguards (encryption in transit and at rest).
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide notice through the app or via email.
If you have questions about this Privacy Policy, please contact us:
If you are in Australia, the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) apply to how we handle your personal information. You may make a privacy complaint to us at privacy@veez.app. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information. To exercise your rights, contact us at the email above.
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights mentioned in Section 5. Our legal basis for processing your data includes consent, contract performance, and legitimate interests. You may lodge a complaint with your local data protection authority.